According to the rules of Ukrzaliznytsia
, when purchasing a train ticket online, first and last names of the passenger, who will travel using the ticket, are entered in every ticket.
Exchange (subsequent purchase) of an electronic ticket for a travel document of strict accountability is carried out without presenting ID documents at the railway box office.
When boarding a train, the passenger is obliged to present his/her original ID document and ticket! Passenger without a document will be refused boarding the train.
Rules for personalized tickets registration:- When filling passenger data (first and last name), not more than 3 mistakes are allowed. If the passenger data differ from the data of the ID document for more than 3 characters, the ticket is considered as invalid.
- First and last name of the passenger should be entered in the same language as it is in the document that will be used while travelling.
- Separate fields are provided for the Passenger’s first and last name when filling in data.
- It is not allowed to transfer personalized ticket to another person for travel or reissue to other individual data. In this case, the ticket has to be returned, and a new one should be bought for the other passenger.
- After purchasing a ticket, Ukrzaliznytsia does not allow to change passenger data.
The following ID documents are allowed when boarding the train:
- Ukranian internal passport;
- Ukrainian international passport;
- Ukrainian diplomatic passport, Ukrainian service passport;
- Seafarer’s ID;
- Crew member’s ID;
- Military ID (during the period of military service);
- Identity card for return to Ukraine;
- Temporary certificate of resident of Ukraine;
- Driver’s license;
- Certificate of stateless person for travel abroad;
- ID card for person in need of extra protection;
- International travel document of a person with a refugee status or a person needing additional protection;
- Certificate of appeal for protection in Ukraine;
- Permanent residence permit;
- Temporary residence permit;
- Migration card;
- Refugee card;
- Refugee travel document;
- Passport document for foreigner and stateless person;
- Certificate of discharge (For persons discharged from correctional institutions when they travel to their place of residence);
- Children under the age of 16 board the train on condition of showing a document which confirms their age (birth certificate, notarized copy of birth certificate, passport of a parent which contains an entry about the child, passport of the citizen of Ukraine, passport of the citizen of Ukraine for travelling abroad).
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