E-ticket

• What is an e-ticket?

  Find out what is an electronic ticket or e-ticket. What are the advantages of an electronic ticket or e-ticket. The difference between business and economy class passenger service, the advantages of first class.

• The advantages of an electronic ticket

  The history of e-ticket emergence and spread in most countries, including Ukraine. The obligation of companies to use electronic tickets. The advantages of an electronic ticket over the paper ticket. Learn more about how e-ticket can simplify the process of trip.

• Passenger data

  What personal data passenger is obliged to provide to airlines for booking tickets. What documents airline is entitled to require from passenger. What personal data must be entered at Tickets.ua web site.

• Ticket validity

  Which terms of ticket validity there are and what it is. What determines ticket validity. Validity of full/regular fare air ticket. Validity of special/reduced price ticket. Validity of excursion fare air ticket.

• Open date ticket 

  Open date ticket - what it is, and in which cases it is advantageous to buy it. What is an "open date". What is open date ticket’s price. How to get a ticket with an open date.

• Itinerary/Receipt 

  Itinerary/receipt and electronic ticket. From this article you will learn what is itinerary/receipt, how you use it and why its convenient. Is it necessary to print out the itinerary/receipt. What if you lost your itinerary/receipt or have forgotten it at home. What is the booking number.

• Changes in the route

  Changes in the route on passenger’s initiative. How much does it cost and how is it possible to do so. Forced reasons of changes in transportation route. Stopping of aircraft on the route, stopover. What if passenger didn’t continue his flight at the intermediate airport.

• Ticket cancellation

  Cancellation and refund. What should you do to cancel your order and return money paid for ticket. How much you lose on tickets cancellation and how much time it will take. Involuntary and voluntary cancellation of purchased ticket.

• Conditions of Contract IATA

  The Montreal and Warsaw Conventions. Notice of liability lmitations. Time limit for action. Baggage claims in the event of its damage or delay. Denied boarding — when it’s possible and what to do. Check-in time. Dangerous goods and harmful substances forbidden for carriage.

• Arrangements of carriers, code-sharing

  What is code-sharing. Practice and examples of Code-share Agreement. Another type of agreement between carriers — Interline Agreement. There are two types of interline agreements: unilateral agreement on the recognition of traffic documentation and multilateral interline agreement.

• Reissue of ticket on another passenger

  In what cases reissue of the ticket on another passenger is allowed.

• Tickets.ua offer and acceptance agreement, website terms

  Cancellation of unpaid booking on Tickets.ua Website. Refund policy for paid bookings. Obligations and liability of parties. Terms of changes to this agreement.