Transfer to/from the airport
Tickets for concerts
TICKETS.UA & USB Bank
Changes in tickets and flights
Changes in schedule and cancellation of flights
Carriage of passengers
Carriage of baggage
Check-in and boarding
Missed flight insurance
Discounts & special offers
Insurance from ERV
Insurance from Kyi Avia Garant
How can I book a ticket online?
Where can I view my booking?
How far in advance can I book a flight ticket?
How can I book a ticket from a mobile device?
How can I pay for my booking?
Why is there a need in anti-fraud payment verification?
Is it possible to save my booking without payment?
What does the status of my booking mean?
How to check the fare rules in "My Account"?
How can I get the itinerary receipt?
Can I change date or itinerary in my ticket?
Can I change or correct name in my ticket?
How can I correct a mistake in my ticket?
How much does it cost to make changes in my ticket?
How сan I pay for changes?
How can I cancel my booking?
What should I do in the event of unforeseen changes?
How can I use the bonus card from the airline?
Can I select a seat on the plane?
Will I have an in-flight meal?
Can I select a special meal?
How to check in for the flight?
How can I check in for the flight online?
Where the booking reference number and the e-ticket number may be found?
What may not be transported in the carry-on baggage?
How can I get the boarding pass?
Baggage on code-sharing flights
What if I can't print out my itinerary receipt or check in for the flight online?
How to book carriage of sport equipment?
What is the limit of carry-on baggage?
What is the checked baggage allowance?
Travel with animals
How to buy a ticket for child?
What ticket is required for an infant (0–2 years old)?
What ticket is required for a child (2–12 years old)?